Forum Discussion
Hi Princesses
Thanks for replying.
That is correct. Users each have their own Iogin. In the past with categories they were not able to view any payroll details, however with the new update they are able to view the transactions done by my payroll officer!!!!
Can you please advise how access to this information can be hidden given they do NOT have any payroll privilages.
Cheers
Hi tiler,
Thanks for your response.
It's indeed unusual for user access to change after an upgrade, as upgrades typically shouldn't affect user access levels. To troubleshoot this, could you please try refreshing each user's access by temporarily selecting different roles, saving, and then reselecting their original user roles?
If refreshing the access doesn't resolve the issue, it may indicate a more complex issue that requires further investigation. In such cases, I encourage you to reach out to our virtual assistant, MOCA, on our website or submit a support request through myaccount.myob.com. Rest assured, if MOCA is unable to provide the assistance you need, you'll be seamlessly transferred to our live chat team for further support.
Cheers,
Princess