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Zeng2017's avatar
Zeng2017
Cover User
5 years ago
Solved

Entitlement balance summary report does not show "Value"

Hi,

 

I've noticed that "Payroll Entitlement Summary"report  "Value" column is no longer showing as did last financial year.

 

I am using AR 2019.2

 

Have I missed anything here?

 

Thank you in advance for your help.

 

Zeng

  • Andrew_Y's avatar
    Andrew_Y
    5 years ago

    Hello Zeng ( Zeng2017 )

     

    Thanks for bringing your issue to the community forums.  I hope you will find plenty of great information and assistance here from the collective knowledge of the community and MYOB help articles.

     

    Are you able to see if you have the option to show/hide "Value"  You can access this by navigating Insert/Modify > Show/Hide .  Please see the below image if unsure.  It may also be worth seeing if the Value column width has been adjusted if it is selected as "show"

     

     

    If this has been useful, please mark this post as a solution so that others can find information easier.  If this has not, then I invite you to provide more information or a screenshot (censored private information) so we can understand your issue better.

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  • Andrew_Y's avatar
    Andrew_Y
    Former Staff
    5 years ago

    Hello Zeng ( Zeng2017 )

     

    Thanks for bringing your issue to the community forums.  I hope you will find plenty of great information and assistance here from the collective knowledge of the community and MYOB help articles.

     

    Are you able to see if you have the option to show/hide "Value"  You can access this by navigating Insert/Modify > Show/Hide .  Please see the below image if unsure.  It may also be worth seeing if the Value column width has been adjusted if it is selected as "show"

     

     

    If this has been useful, please mark this post as a solution so that others can find information easier.  If this has not, then I invite you to provide more information or a screenshot (censored private information) so we can understand your issue better.

    • Zeng2017's avatar
      Zeng2017
      Cover User
      5 years ago

      Hi Andrew,

       

      Thank you for the solution.

       

      I had a few attemps trying to show "Value" by Inser/Modify but this option wasn't there at all.

       

      I have since signed out of MYOB and signed back in and now the Value column seems is there again.

       

      Kind regards,

      Zeng