mezz
4 months agoExperienced User
Solved
MYOB TEAM APP
Hi
We are constantly having trouble with employees getting kicked out of the myob team app when trying to sign in or sign out of a shift.
You get kicked out and have to keep trying to log in again.
This does happen quite often.
Employee's app is updated and they tried to reinstall but to no avail.
Hi, mezz
Thanks for your post.
Did they receive any error messages? If yes, kindly attach a screenshot of the error. Make sure to remove sensitive information before posting in the Forum. Also, kindly advise the employees to update the operating system of their phones and then clear the application cache.
Please let us know how it goes.
Best regards,
Doreen