Forum Discussion
I raised a helpdesk ticket yesterday
Hello xxxxxx,
We got it. Thanks. Your support ticket number is (175xxx).
One of our Client Services Team will action your support ticket shortly.
Have more information?
Although this is an auto-generated email, you can reply to this email and include any other information useful to help answer your support ticket.
Alternatively, you can Sign in to our Help Centre using the link below to respond or view any updates to your ticket. If you are new to SuperChoice, you will need to Sign up using the email address you logged the ticket with. Then, your ticket will appear in your account. If you’ve emailed us before and haven’t set up an account, we will ask you to set a password.
Thanks for your email, however, there might be some misunderstanding regarding support if you are a MYOB client.
All queries must go through to MYOB regarding all Super related.
Should MYOB require assistance and they cannot find answer in the portal from our end, then they will lodge a ticket for us to investigate.
Therefore, i have forward this email to MYOB and they should be able to look into the payments and submission on their software and cross check that on our portal.