North
3 years agoTrusted Cover User
Solved
NEW PAYROLL YEAR ERROR serial number .... 5360
We are having problem with the new payroll year. Error message attached. We run a payroll for two separate companies only one is experiencing this issue. Assistance is required as I don't know if w...
- 3 years ago
Hi Catherine
I'm glad to hear that worked for you. Back up the online file and then follow the instructions under To restore a back up locally in this help article: Restore your company file
As all server setups are different you'll need to speak to your IT people about putting your file on your server.
Please post again if you need help in the future.