Single Touch Payroll

I can access the information now but my YTD figures on the reconcilaition report bear no resemblance to the actual figures. Some employees who's YTD gross a week ago was $50K are now showing as having earned $150K for the year and I know that's not my error. I hope this is going to be part of the fix??

I am still getting stuck on Validating STP will there be a fix by COB today?

Hello,

I found this on a post and am having the same trouble this year with one of my employees who is on commission,

a dentist and she has been catergoprised as on commission and bonuses,

Thanks for your post. In STP Phase 2 Bonus payments are reported separately in the YTD verification report under the Bonuses and Commissions ATO reporting category, not included in Gross payments as they were in Phase 1. 

If the Bonus payments do appear under the Bonuses and Commissions ATO reporting category in the YTD verification report they have been reported to the ATO correctly.

so i should not worry if the commision does not show up on the gros payments ? Her tax taken out does show up but not thre gross payments

thanks

Peter

i have tried for hours to talk to someone

Unfortunately this has impacted my payment of superannuation.

In the Payroll area, in the Pay Liabilities screen, in payment of the liability type superannuation, I was able to create 2 separate superannuation payment transactions, both for the same amount, both for the same transactions, essentially doubling the amount that was actually due and payable for the specified period (June_.

Usually in this area, once you specify the period for the payment (June), the outstanding records are listed and I tick the items I need to pay and once this is done, they don't appear again (as they have been paid). However something has happened and when I chose the same dates as the June period (that I had already completed the transaction for), the items that already had been paid showed as unpaid, so I ticked the items to pay again. I don't want to reverse or delete either transaction as I don't want to create any further issues since it is with payroll. Any ideas on what to do here? Is there a script that can be written to correct this?

Are there still issues with Payroll Reporting Centre, I cannot gain access.

One of my employees' super (among all) cannot be reported to STP (only 1 in Sept 2022). I am not sure why. Additionally, redundancy payment cannot be reported, despite all the setup being correct. Is there any relevant number to call ?

Unfortunately, I just tried again and get the same error message when I try to send the finalisation report: Something went wrong, try again or refresh your browser. 

I don't know how many times I have tried. The figures are all good, lining up with the reports etc., I just cannot send the report to the ATO. Every time I logout and login again, I have to enter all the RFBA figures again - ridiculous that they cannot be saved. Before I saw the general mayhem last Tuesday, I doubted my home network, but had the same issue the next day in the office, which has excellent internet, and then found it was a MYOB issue.

I really need some assistance here to get the EOFY payroll finalisation report off. I've never had this issue with the actual payroll. Next week I will also have to process payroll, so I hope this can be solved ASAP. 

Hi Priya, is there any further update to this. Processing pay and not progressing to send to ATO. Figures are showing as NIL and nothing saved to MYOB file for payroll.

I am still recieving this error message when trying to process payroll

I'm still getting is error.

It has not been fixed.