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NealeB's avatar
NealeB
Contributing Cover User
11 months ago
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STP finalisation & FBT

Hi ,

Am trying to finalise STP for a client adn have tickedthe FBT box and entetred applicable figures but when i ask to finalise  - "Something went wrong. Please try again or refresh the browser.it say refresh browers " 

( * have tried a number fo times today and still getring that message )  Any thoughts 

  • NealeB's avatar
    NealeB
    11 months ago

    Thanks Earl, 

    Most amounts i had were above  ATO FBT reportable threshold -- but the ones that were Nil or  below threshold to report -- the important point is  you must leave the applicable fields  blank   -- do not put in $0 or you'll get error message . ( a simple side note woudl have helped to know this )

     

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      • NealeB's avatar
        NealeB
        Contributing Cover User
        11 months ago

        Thanks Earl, 

        Most amounts i had were above  ATO FBT reportable threshold -- but the ones that were Nil or  below threshold to report -- the important point is  you must leave the applicable fields  blank   -- do not put in $0 or you'll get error message . ( a simple side note woudl have helped to know this )