Forum Discussion

Nathou's avatar
Nathou
Experienced Cover User
2 months ago

In Tray - can drag and drop

Is there a reason we can't drag and drop documents into employee card files when going to the attachment tab.   This has been the case for a while, i have to save it to me desktop and upload from there.   Very annoying.

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hi Nathou,

     

    Thanks for your post.

     

    We know how time consuming it can be when you cannot drag and drop the documents into your employee card file. Your feedback is highly appreciated. With this, we encourage you to please take a moment to post on the AccountRight Ideas Exchange board for consideration.

     

    Please feel free to post again if you encounter any issues in the future. We are here to assist!

     

    Best regards,

    Doreen

    • Nathou's avatar
      Nathou
      Experienced Cover User
      2 months ago

      This is not an idea to post but a fault in the sytem.   You used to be able to drag and drop, this needs to be fixed.

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        2 months ago

        Hi Nathou,

        Thank you for your response. Are you encountering any error messages while attempting to drag documents into the In tray? If so, please attach a screenshot of the error message you are receiving so that we can investigate this issue for you. Additionally, we recommend clearing your AccountRight cache to address any software discrepancies.

        Looking forward to your response.
        Regards,
        Earl