5 years ago
Settling invoicing and payment disputes with customers requires an activity statement so customers can see their previous payments as well as outstanding invoices. Although available in "Sales History", not being able to provide customers with this clear information often confuses them and potentially escalates the dispute. MYOB not offering anything other than current outstandings or current activity is a negative attribute of the MYOB Essentials package in my view. This could be easily provided as "statements" and "sales history" are already in the system.
Please assist us by providing a tool which makes running our businesses easier by providing greater clarity to our customers.
Thank you in anticipation
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