Changed email and account was blocked
I changed the email address in our account & the account has been blocked. I can't get in with the old email or new & passwords don't work either.
Cannot get anyone on the phone
Forum Discussion
1 Reply
Hi VK1,
Thank you for reaching out.
I see you're encountering some difficulties with your account following an email address change. To assist you further, could you kindly send me a private message containing the following details:
- Full name and the updated email address
- Previous email address
- Serial number
- A screenshot of the error message you're encountering
Looking forward to hearing from you!
Cheers,
Princess
