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Chellie2205's avatar
Chellie2205
Contributing User
2 years ago

Bank feeds not working.

Bank feeds do not seem to be working for any of our accounts this morning - is there a problem ?  

21 Replies

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi Everyone, 

     

    Thanks for reaching out. 

     

    I've spoken to the banking team and have been advised there are bank feed delays from 

    Commonwealth Bank of Australia. Once I have an ETA on when this will be resolved I will update this post.
     
    If you are with a different bank, please advise which bank. 
    • Chellie2205's avatar
      Chellie2205
      Contributing User
      2 years ago

      MYOB could we please get an up date on the bank feed situation please..... its quite frustrating..... TIA

      • GBD's avatar
        GBD
        User
        2 years ago

        MYOB techinical support have advised that they anticipate to have this fixed by COB Friday at the latest.

    • Megs202's avatar
      Megs202
      Cover User
      2 years ago

      Seems to be a regular occurance with the CBA 

      Very frustrating

       

    • Chellie2205's avatar
      Chellie2205
      Contributing User
      2 years ago

      good to hear im not the only one, but not great at all.....

  • Seipak's avatar
    Seipak
    Experienced Cover User
    2 years ago

    Bank feeds have not refreshed for 2 days now ?

  • Kingers1's avatar
    Kingers1
    User
    2 years ago

    Hi, 

     

    I'm having issues with bank feeds not updating since the 15th of Feb. Is this an issue with MYOB or Commbank?

     

    When im on the bank feed page the it tells me the it is the closing account ballange as of the 15/02, when i check the bank feed status under manage bank feeds is says bank feed ready.

     

    Thanks 

  • ICT-1's avatar
    ICT-1
    User
    2 years ago

    Not updating on mine either and we are with Westpac.

    Error message in MYOB says "Only authorised administrators of blah blah."

    I am logged in as the one and only administrator. 

    • Steven_M's avatar
      Steven_M
      Former Staff
      2 years ago

      Hi ICT-1 

       

      If you are encountering that message I would make sure that you are entering the email address when signing in/when prompted using lower case i.e. email@email.com instead of EMAIL@EMAIL.COM


      Should that situation not be resolved then we do recommend starting a new post on this Forum so the MYOB Community can investigate further into that situation.