User Access

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Allanah02
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User Access

Client has provided access, accepted the invite, logged into AccountRight 2022.11.0 but the client file is not showing up.  Can't login online via the web browser either. 

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Melisa_D
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Re: User Access

Hi @Allanah02

 

Thanks for your post and welcome to the Community Forum ! I'm happy to take a look into this for you, can you please send me a private message with the below details:

  • Serial number 
  • Your full name and email address
  • File name 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Allanah02
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Re: User Access

Hi @Melisa_D , 

I tried to log back into MYOB and I'm completely locked out now. 

Please kindly assist

 

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Melisa_D
10,735 Posts
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Former Staff

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Re: User Access

Hi @Allanah02

 

I've responded to your private message requesting additional information so I can take a look into this for you. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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