User Access

[Allanah02]

Client has provided access, accepted the invite, logged into AccountRight 2022.11.0 but the client file is not showing up.  Can't login online via the web browser either. 

[Melisa_D]

Hi @Allanah02, 

Thanks for your post and welcome to the Community Forum ! I'm happy to take a look into this for you, can you please send me a private message with the below details:

• Serial number 
• Your full name and email address
• File name 

[Allanah02]

Hi @Melisa_D , 

I tried to log back into MYOB and I'm completely locked out now. 

Please kindly assist

[Melisa_D]

Hi @Allanah02, 

I've responded to your private message requesting additional information so I can take a look into this for you.