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payroll stp choices not extensive enough
how do we report STP correctly when pur options for certain payroll items dont have the stp categories? for example with child support deductions the stp reporting is - deduction type D Myob's options: shown in screen shot. also there is a PEA - Protective Earning amount stipulated by the Child support Agency how is the person processing the payroll ( client with very limited knowledge and doesnt want bookkeeping form to process much of her data) supposed to ensure the conditions according to CSA and ATO are met and also process the pays correctly? the online chat support had no idea what the topic of conversation was and was only able to provide support notes - which were irrelevant as setting up and actual deduction is not the issue. and then they also conveniently ended the chat - great service!!!!! so the only option i have is to select NOT Reportable which is totally incorrect. Dianna178Views0likes3CommentsBank feeds
I had a credit card bank feed working very well for over 12 months. I started a second additional myob account for a separate business and asked for its own bank feed from a dedicated bank account. Somehow the new business bank feed picked up its assigned bank account and ALSO the credit card for the original MYOB account. ( I cancelled the credit card on the new bank feed ) The original MYOB account then stopped receiving the credit card bankfeed which was working perfectly well. I have checked the original MYOB bank feed and it says connected and ready . Multiple phone calls to MYOB and bank and they say all is ok ??? very frustrating as still no feed. Should I cancel the bankfeed, wait several days and the re-apply in the hope that it resets itself ? Ash63Views0likes9CommentsSet default Invoice Delivery Status to 'to be emailed'
Hi, Is there a way to set the invoice delivery status as 'to be emailed' as default. Several new customer cards get created everyday and it's left to me to manually go and change each one and it is very time consuming and frustrating. ThanksSolvedPaddlepopstick19 minutes agoPlace AccountRight: Sales and PurchasesAccountRight: Sales and Purchases11Views0likes2CommentsUsers
Hi Myob team, If we give users access to Banking in the set up menu. Will they be able to see all the banking Transactions / GL's/ amounts etc, that go thru the bank statement, including Staff payroll amounts, even though we don't give them access to the payroll function ? thank you . G1View0likes0CommentsInventory
I know this a nightmare area....I use inventory feature in MYOB accoutright and it used to be very very good....i repeat used to be. I dont need to purchase a whole new inventory system eg Tall Emu just to name one....for the inventory items i manage...its only small between 10 to 30 items as finished goods...but i would love the autobuild function to be re-instated. That was a great feature, and i am having to do inventory journals to manage my inventory. Luckily i am able to do that, but then again i am educated and trained to use profession systems not dumbed down software for the untrained to use.... create a new software program for them and leave us with a professional software system that gives us the tools to manage and look after our clients....Again our software has been stripped of many features but yet the pricing has increased.1View0likes0Comments