Forum Discussion

Hemasri's avatar
Hemasri
Experienced User
3 years ago
Solved

Login error for MYOB Team Kiosk app

hi, I have installed MYOB Team Kiosk , just doesnt allow me to login . I  am using AccountRight 2021 .   I have checked with the solution points from earlier posts but still no success.   Kindl...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi Hemasri, 

     

    Thank you for your post. Can I please confirm if you've set up MYOB Team before attempting to login to the Kiosk app ? If not, our help article Getting started with MYOB Team has the instructions on how to set this up before setting up the Kiosk app. Once MYOB Team has been set up the Approving manager can set up the Kiosk, our help article Setting up and using MYOB Team on a tablet kiosk has the instructions on how to do this. 

     

    If you have set this up and you're still unable to login, can you please confirm what the error message is that you're getting when logging in ?

     

    Please do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Hemasri's avatar
Hemasri
Experienced User

hi,

 

I am having trouble setting up my Kiosk Login for MYOB Team.

 

I have the administrator access

I am able to use the Admin portal no problems , but not able to login the Kiosk.

Says.

"We didnt recognise that email or password. Please try again....

 

Please help as we want to roll this out from tomorrow -start of the year.

 

Thank you

 

Hema

Hemasri's avatar
Hemasri
Experienced User
3 years ago

Yep!!

 

Got my Myob Team Kiosk setup . 

My issue is , the employees in my factory are in different areas , the Kiosk is in one place. so it is sort of hassle for them to come to the Kiosk everytime they take a break , in and out entry .. is there a way they can do it once a day both in and out time or any breaks ..

 

Thanks,

 

Hema

  • Hemasri's avatar
    Hemasri
    Experienced User
    3 years ago

    something like this

     

     

    To enter a timesheet
    1. Go to the Payroll command centre and click Enter Timesheet. ...
    2. In the Employee field, type or select the employee's name. ...
    3. If you are recording details for a week other than the current week, select the required week: ...
    4. Enter timesheet details .........

     

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi Hemasri, 

     

    Unfortunately this cannot be done with Kiosk app, they will need to record it through the kiosk at the time of taking there breaks. There are different options in MYOB Team to enter timesheets, the employees could use the MYOB Team mobile app to record there timesheets, information on this can be found on our help article Using the MYOB Team mobile app.