Share your ideas for improving. Vote on ideas and discuss them with the MYOB product development team.

Product Ideas

Statements: Credit refunds don't appear on Activity statements

Experienced User

37Posts

100Kudos

0Solutions

37 Posts
Experienced User
New Zealand

When producing (print/email) an activity statement which has a cheque refund of a credit within the data set, the cheque refund does not show on the printout.

 

I have checked that the system has correctly recorded the credit and the date and bank account entered. However all these seem to be correct.

 

Please fix so all relevant money in/out of a customers account is shown on the statement to avoid confusion!

 

"Activity Statement does not show credit refund cheques when printed."

Current Status: Done
Last Changed: November 2016

Hi Everyone


With the release of AccountRight 2015.2 Pay Refund transaction will correctly show on Activity Statements. 

You can see more about getting update on AccountRight 2015.2 now available

1 Comment
Steven_M
45,180 Posts
Former Staff

Hi Everyone


With the release of AccountRight 2015.2 Pay Refund transaction will correctly show on Activity Statements. 

You can see more about getting update on AccountRight 2015.2 now available