Forum Discussion
Hello Everyone
Our team is currently investigating the cause of this issue.
Can you please check the version of windows you are on, if it isn't up to date, can you please update and then try again? Please let me know what version you were on, the version you upgraded to, and if it still gives you the error.
As a current workaround, you are able to put your file online and then log in using the browser version at app.myob.com and process the pay run.
Hi Chris
I have just updated to the STP Phase 2. Now when I access the Payroll Reporting centre via MYOB on the server it takes me straight to the web browser and I completed the required information there. I take it from that, this has to do with STP Phase 2 and the need to update our myobs immediately to STP Phase 2 or the error message will continue. All seems to be ok with us now.