Custom report not appearing (related to user access, after 2022.10 upgrade)

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BCG-Rick
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Re: Custom report not appearing (related to user access, after 2022.10 upgrade)

Was their a fix for this?

Agree this is an absolute pain.

How do we give any users access to ALL Custom Reports?

We cant add all users to all confidential information

DerekRaine
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Re: Custom report not appearing (related to user access, after 2022.10 upgrade)

Hi Rick,

 

No there hasn't been a fix, and once again MYOB have done a ridiculous upgrade and then just bury their heads in the sand and hope we just go away.

 

Apparently MYOB believe the path to take is just give all users access to all reports regardless of their roll.

 

For example:  The lady operating the front counter needs to have access to my entire business financial reports just so she can balance the EFTPOS machine with the undeposited funds custom report.

 

Whats next:-   Version 2022.11 - user roles eliminated altogether and everyone is an administrator????  Isn't that just as short sighted?

austimbers
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Re: Custom report not appearing (related to user access, after 2022.10 upgrade)

This still doesn't work.  I was logged in as administrator and gave myself access to all reports and still couldn't see my old custom reports.

michaelc
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Re: Custom report not appearing (related to user access, after 2022.10 upgrade)

Our purchasing team use the Job Activity Report to review job costs. Before 2022.10 they were able to access it through custom reports.

 

Thanks to this upgrade those users now need access to profit & loss and balance sheets reports to do their job.

 

Thanks myob for the extra security (sarcasm). Now we have no security.

DerekRaine
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Re: Custom report not appearing (related to user access, after 2022.10 upgrade)

Issues for everyone since that upgrade.  I have the problem of entry level staff members needing access to my entire financials just to balance their cash float and EFTPOS machine.

 

2022.11 just rolled out and no fix.

 

What is rather ironic is I needed 2FA authentication to write this post but MYOB can't see a problem with giving my staff members access to my entire financial reports for the last 7 years just to balance a cash float.

NatFirst
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Re: Custom report not appearing (related to user access, after 2022.10 upgrade)

I agree. I have FULL access and no custom reports!

PetaPacz
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Re: Custom report not appearing (related to user access, after 2022.10 upgrade)

I am also having the same issue and was wondering when there will be an update on this issue??

NatFirst
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Re: Custom report not appearing (related to user access, after 2022.10 upgrade)

Its MYOB so of course they have not bothered assisting! I had to recreate the report. Perhaps we should all invoice them for our time and talk about service levels that don't reflect the contracted agreement.

 

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