Forum Discussion

M_kear's avatar
M_kear
Contributing Cover User
2 years ago
Solved

STP - EOFY Update event error

I am trying to send an "Update Event" but keep getting an error "You must specify a category" so it's stopping the update going through.

I've checked every single pay item linked to all of the staff and all have been allocated a category... 

I've exhausted all possiblities of what could be wrong.  Any ideas on how I can work out or pinpoint what category or pay item it is related to?

  • Jo62's avatar
    Jo62
    2 years ago

    Do you use categories (not payroll categories) for tracking?

    We do and it seems that message relates to that.

    I turned off category tracking in Setup-System and its worked.  

    I found this in FAQs relating to creating Bills

     

    "If you use categories in AccountRight, there's a preference you can turn on which requires a category to be selected for every transaction.

    Until we implement category functionality in the web browser version of AccountRight, if you're seeing this message in the browser you'll need to record the transaction in your desktop AccountRight software."

     

    Somehow its affected payroll even though i couldnt find a transaction without a category.

    Worth a try

     
     
     

13 Replies

Replies have been turned off for this discussion

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.