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Unable to change the payment method/ payment account on wage transactions

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Julie_A_C
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Re: Unable to change the payment method/ payment account on wage transactions

hi @gavin12345 

 

You're welcome.

 

Done it myself at times.

 

 

Julie Carter AIPA, BBus(Acctg),
MYOB Professional Partner, Registered BAS Service Provider
Associate Member of Institute of Public Accountants
Member Association of Accounting Technicians
ph: 0417 927 654 email: accuratebooks7@gmail.com
JAC' of All Trades Bookkeeping (Servicing from Leederville to Pinjarra, Fremantle to Armadale WA)


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DebWright
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Re: Unable to change the payment method/ payment account on wage transactions

Hi @gavin12345 & @Julie_A_C 

Thank you so much for your help! I believe I would need help from @Earl_HD or @Celia_B to fix the corrupt files first to resolve the issue.

Hi @Earl_HD @ @Celia_B  I would greatly appreciate your help on this matter. Should you need anything else from my end, please feel free to let me know. 

Thank you all.

Earl_HD
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Re: Unable to change the payment method/ payment account on wage transactions

Hi @DebWright 

Thanks for your post. For me to further check into this for you, can you please take a screenshot of the prepare electronic payment window?

Regards,
Earl

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DebWright
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Re: Unable to change the payment method/ payment account on wage transactions

Hi @Earl_HD 

Thank you for your response. Please see attached screenshot of the prepare electronic payment window and I also attached some payroll transactions that are not showing in the prepare electronic payment window that I can't make necesarry changes with for your reference. 

Hope you can help me on this issue. Thank you so much.

prepare electronic payment window.JPG
payroll transactions.JPG
DebWright
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Re: Unable to change the payment method/ payment account on wage transactions

Hi @Earl_HD 

Hope you are well. Just wondering if you have any update on the corrupt file? 

Thank you so much.

Kind Regards,
Zhenna

gavin12345
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Re: Unable to change the payment method/ payment account on wage transactions

Hi @DebWright 

 

If you have trouble getting the right help from MYOB, send me an email if you want to discuss other options.

 

Regards

Gavin

(gavinw222@gmail.com)
Celia_B
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Re: Unable to change the payment method/ payment account on wage transactions

Hi @DebWright 

 

I simply want to know how you go about the issue. If the issue persists. you can reply to this post or send me a Private Message to furtherly assist you. 

 

Best Regards, 

Cel

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