Forum Discussion

Applejuice's avatar
Applejuice
Contributing User
17 days ago

Could not confirm company file

Hi there

 

Sorry I was not able to confirm my company file ,   is there anyway I could get it work please ? thanks

2 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Applejuice

    Thanks for your post. I'd be glad to help you with this. Could you please send me a private message with the following information:

    Serial Number
    Company File Code/ID.
    Version/Build number.
    Full name and Email.

    Looking forward to your response.
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Applejuice,

    Thank you for sharing the information through private message. I have confirmed/activated your Company File, and the License file has been successfully sent to your email. Please do let me know if you're having issues.

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl