Forum Discussion

ANCCranes's avatar
ANCCranes
Contributing User
8 months ago
Solved

Unable to Export Reports to Excel

Hi Since the last MYOB update I have been unable to export my MYOB reports to excel. Microsoft doesn't have any updates available. Being able to export to Excel is a crucial part of our business. ...
  • Genreve_S's avatar
    Genreve_S
    8 months ago

    Hi ANCCranes,

     

    Thanks for your response and the diagnostic log. 

     

    I checked on this and I found some errors on how Excel is communicating with AccountRight. 

     

    I would suggest downloading Quick Repair Office from the Microsoft website and running it to fix the issue with Excel. If this does not solve the issue, we will need an IT person to re-register the DLL files for Excel and/or check the registry values of the computer for Excel. Here is a link that might help the IT personnel in fixing the issue https://webmakers.co.nz/interface-not-registered-exception-from-hresult-0x80040155-microsoft-office-outlook-error/. 

     

    Let us know if you still need any other assistance. We're happy to help. 

     

    Cheers, 

    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
8 months ago

Hi ANCCranes,

 

Thanks for your response and the diagnostic log. 

 

I checked on this and I found some errors on how Excel is communicating with AccountRight. 

 

I would suggest downloading Quick Repair Office from the Microsoft website and running it to fix the issue with Excel. If this does not solve the issue, we will need an IT person to re-register the DLL files for Excel and/or check the registry values of the computer for Excel. Here is a link that might help the IT personnel in fixing the issue https://webmakers.co.nz/interface-not-registered-exception-from-hresult-0x80040155-microsoft-office-outlook-error/. 

 

Let us know if you still need any other assistance. We're happy to help. 

 

Cheers, 

Genreve