Thanks again. I'm not sure we're talking about the same thing although I appreciate you trying to help.
What I mean is, the name in this field changes to my name whenever I click on 'edit schedule' of any recurring transaction, regardless of whose name is there before I try to edit.
It should stay as whoever it was saved as previously.
Making a copy and opening the copy results in the same thing. My name is always in that field even though the reminders are currently set to go to other people. I should be able to edit schedules on other transactions rather than asking each person to edit their own.
Hi H-TS,
We hope this message finds you well. Rest assured that this issue has been looked up by our team. If you still have other questions or concerns, please contact us again or create a new post. Rest assured that one of our Community Forum moderators will be happy to help.
Kind Regards,
Cel
Thanks again Celia_B
Does that mean it should have been fixed now, or have they simply looked at it? Were they able to replicate and confirm the issue?
Hi H-TS,
We appreciate your patience and understanding on this issue. The team review the issue and has already been escalated to our developers. There is currently no time frame for when the fix would be available, but rest assured that this is looked at as a priority and we'll provide communications and updates once the issue has been resolved. Apologies for the inconvenience.
Kind Regards,
Cel
Thank you.
