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Missing pay now button and no in/deactivate button in the Marchant patrol

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JM123
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Missing pay now button and no in/deactivate button in the Marchant patrol

I've linked MYOB and bank account for setting up online payment option and can confirm in MYOB account. I should be able to see 
'pay now' button in sales invoice, but I can't see it. There also should be in/deactivate button in the Marchant patrol-attached, but there is no button as well.
 
Could you look at my account and solve the problem?
  
the Marchant patrol.png
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Neil_M
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Re: Missing pay now button and no in/deactivate button in the Marchant patrol

Hi @JM123 

 

I see by your account you have been in touch with our team who look after the online payments service, who advised that to complete your application they required some additional information. Please reply to the email that was sent with the requested information so that the team can complete the application. Once the application has been completed then you will have access to the pay now button and your customers can pay their invoices online.

Regards,
Neil

MYOB Community Support

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