Multiple credits to be refunded

[MPNH]

I have 3 credits for one customer to refund. I will be paying as one amount, how do I match this in the bank feed? I've since thought about this again....I should be able to pay the refunds from clearing account and then set up a payment via Spend Money. Is this correct? Or is there a bettter way?

[Genreve_S]

Hi @MPNH, 

Welcome to our Community Forum. At present, our application doesn't facilitate refunds in electronic payment batches. Your best course of action would be to process the refunds into an electronic clearing account or establish a new clearing account. Then, create a journal entry to shift the values from the electronic clearing account to your preferred bank account.

For better visibility to our development team, consider sharing this on the Ideas Exchange board. If you need more assistance, don't hesitate to ask.

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Thanks,

Genreve