Supplier Invoices not loading to In Tray

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LLSH
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Supplier Invoices not loading to In Tray

When trying to load the purchase invoices into the intray, it keeps showing error!!

Only started this morning.

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Eric3
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Re: Supplier Invoices not loading to In Tray

Same with me, restarting MYOB and computer has not helped.  MYOB suggested restarting my router - like I have one of those at work...

Eric3
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Re: Supplier Invoices not loading to In Tray

Mine's working now - is yours?

LLSH
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Re: Supplier Invoices not loading to In Tray

yes all working now 😁

Leneth_A
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Re: Supplier Invoices not loading to In Tray

Hi all,  
 
Thanks for your posts and welcome here to the Community Forum. We apologize to hear that you are also impacted by the issue with the in tray and thank you for bringing this to our attention. We appreciate your patience and understanding throughout the process.  
 
I would like to thank you also for letting us know that it is now working fine on your end, and we are pleased to inform you that the required team has resolved this issue. Thank you once again for your patience and understanding during this time.  
 
 
Feel free to post again anytime you require further assistance.  
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.  
 
Cheers,  
Leneth 

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Isaiah_C
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Re: Supplier Invoices not loading to In Tray

Hi Everyone,

 

Thank you for all of your patience. Please let us know if someone is still experiencing the issue and we'll be more than happy to help.

 

 

Please let me know if you need further help.

 

Kind regards,

Sai

 

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awaur1
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Re: Supplier Invoices not loading to In Tray

I am having trouble loading invoices to the in tray, and viewing attachments from the in tray.  Have restarted MYOB several times today, and the computer but I'm still having trouble with the inbox

Isaiah_C
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Re: Supplier Invoices not loading to In Tray

Hi @awaur1,

 

Thank you for letting us know about your concern and my apologies if you're having troubles with your In Tray. We are experiencing issues with In Tray and our development team is currently investigating this issue. They are working to resolve this as quickly as possible.

 

 

Please let me know if you need further help.

 

Kind regards,

Sai

 

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