annoying pop up message Invoice payment methods

audinary1
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annoying pop up message Invoice payment methods

Every time i go to email an invoice this stupid message keeps popping up, how do i stop it? thanks

 

 

4 REPLIES 4
Celia_B
MYOB Moderator
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MYOB Moderator
MYOB Moderator

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Re: annoying pop up message Invoice payment methods

Hi @audinary1,

 

Thank you for your post and welcome to the Community Forum.

 

We are sorry to hear about that experience and thank you for providing the screenshot of the error message. The pay now button appears because you have Online invoice payments set up. You can disable online payments for individual invoices by deselecting the "online payments" option when creating an invoice in AccountRight, or you can deactivate online payments if you do not wish to use it at all. 

 

If you still have questions or concerns, please feel free to post again. We are happy to assist you. 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Kind Regards, 

Cel

 

 

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audinary1
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Re: annoying pop up message Invoice payment methods

im using MYOB business and online payments is already deactivated - see attached screenshot

Celia_B
MYOB Moderator
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MYOB Moderator
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Re: annoying pop up message Invoice payment methods

Hi @audinary1,

 

Thank you for the update and for sending screenshot. 

 

I understand that you have already deactivated the online payment, but the pop-up message is still showing. In this matter, when creating an invoice have you unticked this? If you have this ticked, the pop-up message will still be coming up. 

 

image

 

If you need further assistance, please do not hesitate to create a new post. We are happy to assist. 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Kind Regards, 

Cel

 

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audinary1
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Re: annoying pop up message Invoice payment methods

Hi the box is unchecked, but the pop up still happens see attached

 

 

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