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Tamara2's avatar
Tamara2
Member
3 years ago

unable to edit Purchase order

We have several issues, one being that we can not edit the order at all once changed to bill.

it comes up with "PurchaseEventLine_ItemTotalAmountUnBalance". Even if I creat a new PO from scratch, I am unable to.

Have checked Setup preferences. Can not see anything that would stop it as it is not in a locked period either.

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  • Hi Tamara2 


    Please try one of the following and let me know if you're then able to record the transaction as either of these should fix the problem:

     

    1. Tick the Tax Inclusive box, and then untick it. (Or vice versa). This will allow you to record successfully, as it forces the system to recalculate (and gets rid of the incorrect 3rd decimal place in Total column)
    2. Change the amounts on each line up by 1 cent, and then change the amount on each line back to the original value. 

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