Zappy
2 years agoValued Partner
STP error message - Rejected payrun
Good morning everyone
The client got an error message 'State entered in employees B address is either blank or wrong"
Upon examining the employee record I found several which had no state entered.
Upon further examination I found if you enter the country - Australia - a drop down box a;ppears which allows the user to select the correct state. This ensures the format is acceptable to STP software lodgement.
The support staff to whom I spoke at MYOB yesterday was unaware of this feature so we both learned something.
I hope this can help someone else
Have an amazing day
:)