2024 Individual Tax Return - Aust Govt Pension
Hi all I have an individual client who has on her ATO Prefill Report a Carers Payment that should prefill to item 6 and the ATO has a certainty indicator of "Y". The first issue - the amount does not prefill. That's fine as I could just enter it, however that brings me to issue number 2... Issue Number 2 is that the amount is actually exempt and therefore does not need to be included in her return. When we leave it out of the return it is rejected when we try to lodge because the ATO has the certainty indicator. When I try to enter it with a zero amount and the Benefit Adjustment Reason as "O" (Other), it won't let me complete the reason field (it is just greyed out) and, obviously, I can't complete the return as I need to have a reason in there if I choose "O". Has anyone had experience with this issue??Solved11Views0likes3CommentsHow to fix QuickBooks Error 15102 - Payroll Error
I'm experiencing QuickBooks error 15102 when trying to update my payroll. It says the update program cannot be initialized, and it's affecting my ability to process payroll correctly. I've tried restarting QuickBooks and my computer, but the error persists. What steps can I take to resolve this issue?ATO Lodgement Errors
Hi We're trying to lodge a 2024 Trust Income Tax Return in MYOB AE and it is being rejected with the following validation errors: Errors Code: CMN.ATO.GEN.XML01 Fields: Summary: The message did not pass XML validation. Please contact your software provider. Details: If the 'nillable' attribute is false in the schema, the 'xsi:nil' attribute must not be present in the instance. Code: CMN.ATO.GEN.XML03 Fields: Summary: A field contains invalid data (such as letters in numeric or date field). Details: The value specified for an item does not match the item type (value = "", item type = Decimal, uniqueID = http://www.sbr.gov.au/ato/trt:AssetsInventoriesTotalA) Hint: The string '' is not a valid Decimal value. I have tried deleting the return and re-entering - same issue. Any other ideas? The only details I can find online for these errors talk about STP finalisation.... ThanksSolved170Views0likes10CommentsMyob to Myob Supplier Link not being created
Afternoon All, Recently we have lost a link between my version of Business Lite and a firm that I consult too using AR. I can send the invoice from Business Lite to AR easy enough, but when it arrives via email, clicking on the "Link Supplier" does nto create the link for future invoice to go straight into the In-Tray. Apparently I am the only supplier where there is an issue to the company that I consult to. Any Ideas?Unable to manually enter or import budget figures for next financial year
Hi - I have a client using AccountRight who has added some new GL codes and is trying to apply budget figure for Aug 2024 - Mar 2025. When she enters the figures, saves then goes back into the budget, the boxes are showing 0.00. She thought she hadn't saved on exiting, so entered again. Ran a report and the budget figures have doubled. She looked at the entry, they still show 0.00. She tried to zero out. The figures won't delete. I have tried to export those codes and import them as 0.00 and I get "Unexpected import error - (DataInvalid): More than one entry exists sharing the same Key"error message. Does a script need to be run on this file to correct what appears to be a data error? SN **** ******** ID 151Views0likes11CommentsDuplicating invoices and sales numbers
I have been reading the community forum and finally worked out how to enter it !!!!! I have cleared my cache as advised. This is a problematic issue that keeps cropping up. We are sending out invoices to 3 different customers with the same number. Not good for business. Also we have lost the triple 0's that used to be in front. Any help would so much be appreciated. My experience on the call center has not been beneficial to me in the past........ and I dont have 3 hours to wait on hold. Thanks allPrefill data import error - Centrelink
The ATO prefill report can contain 2 or more separate line of data, depending on when the taxpayer was on these benefits. MYOB Tax (on the desktop version) is only importing one of the lines of data - not all of them. Workaround is to enter the missing data manually.12Views1like0CommentsBond Return from Supplier
I have a very basic question about refunds to my business. 1. I rent a piece of equipment from let's say "Bunnings" 2. I paid the bond 3. I return the equipment and I received bond back to bank account. How I supposed to classify bond return from "Bunnings"? It is not an income – so how it supposed to be categorise?12Views0likes1Comment2024 Company Tax Return - Trust Distributions
Hi, I am preparing a company tax return that has received trust distributions. In the trust distributions schedule, the trust type has been selected but it doesn't show on the main page. When I try to validate the tax return, it gives me an error saying that there must be an indicator where trust distributions have been received. I don't think trust distributions can be entered manually, without a schedule. Any help will be appreciated.48Views0likes2Commentswhich category should I select for the super transaction?
I am a sole trader no staff only me and I paid my non-compulsory super made from banking app and my question is from banking transaction history, which category should I select? allocate me and what next category should I sort to? I assume.. payroll-superannuation-expense?21Views0likes2Comments