Forum Discussion

PriyaSelvaraj's avatar
PriyaSelvaraj
MYOB Moderator
9 months ago

Updated Live Chat hours for Partner Support on SME Products

We're always looking for ways to support you better and save you time. Our Live Chat usage numbers show us that you need us most Monday-Friday, not on the weekends.   Therefore to increase our co...
PriyaSelvaraj's avatar
PriyaSelvaraj
MYOB Moderator
8 months ago

Hi magpiejo 

 

Thanks for the update, I will pass on the feedback about contacting live chat. 

I understand the frustration of not getting the support at the right time, let me get the confirmation issue sorted for you. Kindly reply to the private message with the requested additional information so that I can help you with this issue.

 

Thanks

Priya Selvaraj

 

 

  • magpiejo's avatar
    magpiejo
    Experienced Cover User
    8 months ago

    Hi, i rang at 9.01 and got through in about 10 min, and for a change, the person helped me first go, took 5 min thankfully, cheers, jo

     

    thanks for trying xx

    • PriyaSelvaraj's avatar
      PriyaSelvaraj
      MYOB Moderator
      8 months ago

      Hi magpiejo ,

       

      Glad to hear that the file confirmation is sorted!

       

      Feel free to reach out for any other concerns.

       

      Thanks

      Priya Selvaraj