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Activate Read Only file in Business Pro

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Valkburgo
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Activate Read Only file in Business Pro

I need to finalise an employee's wages for the ATO in an old file for last year and it is read-only

How do I open the file to export the data to the ATO?

I am administrator and it says I do not have authority as a user.

Thankyou

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Yanike_S
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Re: Activate Read Only file in Business Pro

Hi @Valkburgo 

 

Thanks for your post. Before you cancel an MYOB Business subscription you would:

If you haven't done this, you can resubscribe within 60 days of cancelling your subscription. This means you'll be able to continue using your MYOB business file without having to start a new one. Read more on how to this here: Cancelling your MYOB subscription.

Kind regards,
Yanike

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Valkburgo
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Re: Activate Read Only file in Business Pro

I should have mentioned I started a new subscription for Business Pro in January 2022 and had already exported from Account Right live except for 1 employee's information did not carry over and I cannot now finalise his tax information for 21-22 as it is in the read only file.  The old subscription for Account right was cancelled 6 months ago

Yanike_S
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Re: Activate Read Only file in Business Pro

Hi @Valkburgo 

 

Could you send me a private message with your old serial number, new serial number and name of employee whoms information did not carry over?

Kind regards,
Yanike

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Valkburgo
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Re: Activate Read Only file in Business Pro

 

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