bank feeds

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BarryM1
Experienced User
19 Posts
Experienced User
Experienced User

19Posts

1Kudos

0Solutions

bank feeds

I posted a message regarding bank feeds last week, got a reply and was told it would be fixed. it sort of was fixed. all my allocations for a month were removed and the previous allocations were added to another account. 

 

When I asked asked for this to be fixed, they directed me to a private message with requests for serial nos etc. Only, when you try to do that ,you cant? If you go on Google and ask how do you send private messages to MYOB, you find pages of people asking the same thing? so you go on and post publically, throwing privacy to the wind, and you get this back

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what do i do now?

1 REPLY 1
Genreve_S
MYOB Moderator
2,889 Posts
MYOB Moderator
MYOB Moderator

2,889Posts

90Kudos

367Solutions

Re: bank feeds

Hi @BarryM1


Thanks for reaching out. 

 

Generally, when a moderator asks you to send them a private message it contains a link. If it doesn't have a link we could click on the name of the person and on their profile click "send message" or hover over their name and there should be an option to send messages. The option to send a message however is not going to show up if you aren't logged in yet. 

 

Let me know if you encountered issues while trying to send a message for us to assist. 

 

Cheers, 

Genreve

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