In LiveAccounts, the Business Name and Contact Last Name are two separate fields.
However, when importing customers, those two fields are one: "Co./Last Name".
This means that either:
...
Status changed:
New
to Open
Thank you for the feedback Feijoa, this sort of change is something we would be happy to look into. Any other users that would like to see this added please do vote and comment with your feedback to show your support.