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Super payment login issue
I keep getting this message: 'Your login to Pay Super may have timed out. You will need to go back to the main super payments screen to refresh your login, then try to create a payment again. If you still can't, you may not be authorised to do this. You'll need to find someone who is.' ...when trying to pay super, and there seems to be no way of finding out how to log back in.0Views0likes0CommentsAmending Payroll error
Hi I use MYOB Business Pro I accidentally set up an employee with the payment method "Electronic". He started in January2024. However, we have paid him weekly via manual direct transfer NOT using bank files. I should have set him up as "Cheque" as I have done with our other employees. I am now unable to reconcile all his wages against our bank feed from Jan to April. What is the best way to amend this? Do I reverse or delete all of his pay runs affected and then enter the pay runs again (now that I have changed his payment method)? I am worried if I do this that it will affect already paid Super & also PAYG figures. Thanks, Holly2Views0likes0CommentsBPay Reference Showing As Incorrect
I have had a few customers recently advise that when trying to use BPay the reference number is showing as incorrect when trying to pay on their bank website. I realise that it shows as incorrect when trying to pay a different amount, however these customers are trying to pay the total balance on their invoice. Thank you.4Views0likes2Comments