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Merchant fees not automatically reconciling
Hi there, We've just started receiving online payments minus the merchant fees as advised by MYOB but it doesnt seem to be automatically reconciling. The amounts obviously dont match and are out of balance. We have attempted to sort this out ourselves, we gone through the online support about "Changes to how you pay for online payments" But we cant seem to be any wiser. Going into the Online Payment Portal, and check the ledger accounts but they appear to be the appropriate ones. However we cant seem to sort this issue out. Can someone please advise what we are not doing and help make transactions automatically reconcile as its supposed to? Thanks Michael60Views0likes13CommentsMYOB Essentials Invoice Fields Do Not Fit Across The Page
Hi, Today I created an invoice in MYOB Essentials and when I view or export the invoice the Description column takes up too much width and both the Tax and Amount columns do not fit on the invoice. The last invoice that I created was in March 2023 and it was fine however if I view or export that previous invoice it also has the same problem with the Description column being too wide and the Tax and Amount column do not fit across the page. I have attached 2 screenshots of the current and previous invoices. How do I fix this problem with my invoices?184Views11likes28Comments