Hi, - MYOB email software sends a PDF of the invoice etc via the default email address in Outlook. Bad idea....We need a patch to change this option... My outlook has over 10 deferent emails for different companies etc, so ever time I send an invoice etc it have to keep changing the default in outlook and back again...
Many times I forget to do this and clients ring up asking if my has company changed names etc and I have to explain that MYOB software isn't capable of changing defaults in its on software and I have to keep defaulting outlook,,,,, This explanation not only makes MYOB look unprofessional but its frustrating, and time consuming for me..
I am sure your developers can add a patch so the default email is set in the MYOB software and then when the email is sent, it connects to outlook using that defauult email chosen and not outlook email. There is other email marketing software does this and don't default to outlook and goes via the chosen email.
Can this be looked into please.
Hi AndyB
Welcome to the MYOB Community Forum.
Your idea has merit but unfortunately a 'new idea' already exists for the same issue; it was submitted on 28/3/2013, please see this link Email choices and it has already received my vote.
Please vote and add your comments to it.
Thank you.
Best Regards
Tony Lane - Penguin - Tasmania
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