GazzaA's avatar
GazzaA
Experienced Cover User
12 years ago
Status:
Done

Email: Retain original formatting

I regularly send invoices to customers with a covering email message.

 

Since up grading to Ver 2012.10 my default signature in Outlook is now automatically included (which is a great improvement) however I find the formatting of the message created in the Message Field (paragraphs, spaces etc) are ignored in the final message sent from MYOB.

 

The greeting, and body of the message appear as one block of characters.

 

This is very annoying as it does not provide a very good reflection of the business presentation skills.

 

Can this please be improved in future upgrades?

 

GazzaA

 

"Format of Email when sending Invoices"

Setup

3 Comments

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  • Lou1's avatar
    Lou1
    Cover User
    11 years ago

    I have the exact same problem in version 2013.3. Looks like it still not been addressed in any fixes since Ver 2012.10.

     

    This is very frustrating and needs to be addressed quickly especially now emails are sent directly through outlook since the 'allow'/ 'Deny' options have been programmed out of the last two upgrades.

     

     

  • Barry_C's avatar
    Barry_C
    MYOB Staff
    11 years ago
    Status changed:
    Open
    to
    Done
    Hi Gazza. I am happy to announce that with the release of 2013.5, the formatting of email defaults inside of AccountRight will now be retained when emailing. This means all line spacing will flow through to your email software.