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Product Ideas

Online Emailing: Show activity on statements

Experienced Partner




25 Posts
Experienced Partner

Great improvement on being able to send sales invoices directly from MYOB without an email client.

However, when sending customer statements, we do not have any "View Activity" button like we have for sales invoices.

How will we know if the customer has indeed received the statement.

This would be a great improvement.  Lets be consistent acrros all the sales functions in terms of sending invoices, statements, quotes etc.directly from the software.

"Sending statements in MYOB Accountright 2016.1"

Experienced Cover User
60 Posts
Experienced Cover User

Or at the very least, be able to view in the Sent Emails that the statements have in fact been sent

MYOB Staff
43 Posts
MYOB Staff

Being able to track the activity on a statement is something we would like to add to AccountRight in the future.


In the interim though you can see whether the statement has in fact been sent in the "Sent Items" window and even filter to only show statements.


Sent Items.jpg


Thanks again for your suggestion it is something we will certainly consider.

Contributing Cover User
8 Posts
Contributing Cover User

How do you view the statement that was sent?

I want to see what the customer saw on the statement sent.

Thank you