csudholz's avatar
csudholz
Cover User
11 years ago
Status:
Archived

PDF: Compatibility with NitroPDF

Hi team,

 

I use Nitro Pro 7 as my PDF reader / editor.  Its a good program and I've never had any compatibility problems regarding PDFs since I've had it.  However, when I started using the MYOB Invoice send to functions, I notice that the PDF where showing up blank in Nitro Pro 7.  Naturally I thought there was a problem with the MYOB PDF writer - which there is.  However, when I view the same file using Adobe Reader X, it shows up no problem. 

 

With some help from Seb on the MYOB online help I discovered this compatiblity issue. 

 

I can only fathom that it must the the PDF writer being used by the MYOB software is not actually generating full compatible PDF files.  Can you please look into upgrading your internal PDF writer for a future release.

 

Thanks.  Carl.

 

'PDF compatibility with NitroPro7"

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3 Comments

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  • GDK's avatar
    GDK
    Super Partner
    11 years ago

    The MYOB internal PDF writer which is used by AccountRight 19 and AccountRight  2012.10 is defintely out of date as windows update periodically lists an optional update  to Amyuni PDF Converter.

  • colonial's avatar
    colonial
    Cover User
    11 years ago

    I've experienced numerous compatibility issues with Nitro long before I used MYOB. It's Nitro's problem that it doesn't support the full PDF spec.

  • Steven_M's avatar
    Steven_M
    Former Staff
    6 years ago
    Status changed:
    New
    to
    Archived

    Thank you for the idea. Unfortunately, this request has had no support from the community since it was submitted, so we are moving this idea to the Archived status. For more information on Idea Statuses, please read this article: Changes to our Idea Exchange pages