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How to add name to Email Invoice for Company contacts?
In the new MYOB Essentials, if I Email Invoice for a Individual contact, their name is included in the email message (see attached image). However,if I Email Invoice for a Company contact, their name is omitted from the email message (see attached image). How can I rectify this, and which field in the Contacts editor is used for this purpose? Many thanks! Gregprofessormac17 minutes agoPlace MYOB Business: Sales and PurchasesMYOB Business: Sales and Purchases1.4KViews2likes25CommentsRetention Money Article by Julie Carter - how do I find it
Hi All, I used an article that was on MYOB community page written by Julie Carter called Retention money and how it works. I have followed her instructions to enter retentions into MYOB and now need to refer to the article again but I cannot locate it anymore. Can anyone advise how I find it? Thanks29Views0likes2CommentsCANT LOGIN TO MYOB TEAM
Cant login to MYOB Team on my phone it keeps coming up with "A problem has occurred attempting to load MYOB Team. Please try again later." Ive changed my password, I am able to login in on my computer but theres no MYOB Team on PC? I cant fill my timesheets in anywhere? Please help!! I found myob team on the PC but again it doesn't work "You do not have access to businesses within the MYOB Team admin portal." "Access is restricted to company file users only - if you require access, please discuss with your employer being added as a user on the company file."6Views0likes0CommentsMerchant fees not automatically reconciling
Hi there, We've just started receiving online payments minus the merchant fees as advised by MYOB but it doesnt seem to be automatically reconciling. The amounts obviously dont match and are out of balance. We have attempted to sort this out ourselves, we gone through the online support about "Changes to how you pay for online payments" But we cant seem to be any wiser. Going into the Online Payment Portal, and check the ledger accounts but they appear to be the appropriate ones. However we cant seem to sort this issue out. Can someone please advise what we are not doing and help make transactions automatically reconcile as its supposed to? Thanks Michael92Views0likes16Comments