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MYOB Teams
Hi, I have an issue with how this module has been developed. I am the Bookkeeper and the Payroll Manager for a number of sites. I have now installed the MYOB Kiosk at 2 childcare services and have appointed the 2 approving Managers. So far so good. What I have an issue with is that the approving Manager/s can't have access to the Admin Portal without having to have access to the company file. BIG PROBLEM. An approving Manager should have access to the functions within the Admin Portal without having access to the MYOB company file. There's not enough flexibility to amend or add from the APP. It's functionality is painfully limited. In my view, these limitation render this system very inefficient in achieving optimal payroll automation. For example, some of our staff bank their 2 X 10 minute paid break and then take extra time at lunch time with many of them leaving the site during their lunch break. The approving Manager has no flexibility in adjusting this break time from the App, it has to be done from the Admin Portal, which they have no access to. Hence, they have to approve a time sheet which is incorrect and then email payroll to ask them to adjust. It's not efficient at all. It's not as automated as I was hoping and I think MYOB need to do better if they are going to provide this feature in their software. This is sub-standard development from MYOB. Not very happy to be perfectly honest.4Views0likes1CommentMy businesses log on has multiple old company files
Hello, last year we downgraded from Account Right to Business Pro on several of our company files. However the old files still appear when logging on or switching businesses. This is frustrating as we are constantly picking the wrong file. I rang MYOB support and they told me the old files would drop off after 3 months. I has now been much longer than that. Is there any way to delete the old files from appearing? Sorry if this is the wrong section but I couldn't find one that fit. Thank You Linda1View0likes0CommentsPayrun not showing in STP report
Payrun was processed today as per usual cycle, in different batches. I chose not to send the payroll report via STP at the time of processing. It recorded successfully. I have gone back to the STP reporting to send the report to ATO and the report is not there. The previous batch was there to send through but the second report wasnt there. It has now been 6 hours since I processed it and recorded it and still the event is not there to send to the ATO. I have sent update events in the meantime and nothing has happened. In the interim I have had to reverse a pay - which I cannot do as an error comes up saying that Something has gone wrong with AccountRight and needs to close. Please provide a solution. This has never happened, and I need to finalise pays as a matter of urgency18Views0likes2CommentsMYOB Essentials Invoice Fields Do Not Fit Across The Page
Hi, Today I created an invoice in MYOB Essentials and when I view or export the invoice the Description column takes up too much width and both the Tax and Amount columns do not fit on the invoice. The last invoice that I created was in March 2023 and it was fine however if I view or export that previous invoice it also has the same problem with the Description column being too wide and the Tax and Amount column do not fit across the page. I have attached 2 screenshots of the current and previous invoices. How do I fix this problem with my invoices?153Views11likes26CommentsHoliday Pay YTD Paid on Payslips
I have had a look at the available template fields for our Payslips and cannot see a field for Holiday Pay YTD. We are wanting YTD Paid amounts for Holiday Pay to appear on our staff timesheets; does anyone know how this can be achieved with MYOB Account Right? Leave payments are separate and additional to gross and as such, this is causing issues for staff lodging tax returns off their final payslips (rather than ATO issued Group Certificates). And yes we know this is their mistake but anything we can do to avoid this situation from our end would be helpful. Thank you1View0likes0Comments