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MYOB Teams
Hi, I have an issue with how this module has been developed. I am the Bookkeeper and the Payroll Manager for a number of sites. I have now installed the MYOB Kiosk at 2 childcare services and have appointed the 2 approving Managers. So far so good. What I have an issue with is that the approving Manager/s can't have access to the Admin Portal without having to have access to the company file. BIG PROBLEM. An approving Manager should have access to the functions within the Admin Portal without having access to the MYOB company file. There's not enough flexibility to amend or add from the APP. It's functionality is painfully limited. In my view, these limitation render this system very inefficient in achieving optimal payroll automation. For example, some of our staff bank their 2 X 10 minute paid break and then take extra time at lunch time with many of them leaving the site during their lunch break. The approving Manager has no flexibility in adjusting this break time from the App, it has to be done from the Admin Portal, which they have no access to. Hence, they have to approve a time sheet which is incorrect and then email payroll to ask them to adjust. It's not efficient at all. It's not as automated as I was hoping and I think MYOB need to do better if they are going to provide this feature in their software. This is sub-standard development from MYOB. Not very happy to be perfectly honest.7Views0likes2Comments- 21Views0likes1Comment
"UPGRADE" a complete disaster!!!!! Can I transfer to Xero
With Essentials "upgarde" I can no longer get BANK transactions to reconcile!!! The customers do not appear anymore in the app - How hard is it to change to Xero as this is getting ridiculous - MYOB support non existent!!!1.3KViews9likes10CommentsMerchant fees not automatically reconciling
Hi there, We've just started receiving online payments minus the merchant fees as advised by MYOB but it doesnt seem to be automatically reconciling. The amounts obviously dont match and are out of balance. We have attempted to sort this out ourselves, we gone through the online support about "Changes to how you pay for online payments" But we cant seem to be any wiser. Going into the Online Payment Portal, and check the ledger accounts but they appear to be the appropriate ones. However we cant seem to sort this issue out. Can someone please advise what we are not doing and help make transactions automatically reconcile as its supposed to? Thanks Michael56Views0likes12Comments