Share your ideas for improving. Vote on ideas and discuss them with the MYOB product development team.

Product Ideas

Sales/Purchases: Description character limit

Cover User




1 Post
Cover User


Please please please increase the character limit in the tax invoice description to at least 500, or no limit at all.  I have seen a number of requests on the forum for this over the years and am not sure why it has not been changed.

Many of our job descriptions or quote descriptions go over the word limit and I have to break up a paragraph somehow mid-way through, which does not look very professional.

We do not have a $ amount for each line entered, we enter a number of aspects of a job in one line, which all total one amount, and this frequently exhasuts the word limit.

I know I can add a blank line underneath with a $0 figure, but the limit frequently runs out mid-way through a sentence and it is very frustrating having to cut the half of the sentence that I got mid-way through, insert a blank line and paste the sentence in there and then keep going until the limit runs out again - it seems so pointless. 

Thank you



"Description character limit"

Current Status: Done
Last Changed: October 2020

Hi Everyone


Thank you for showing your support for this idea

With the release of AccountRight 2020.2, the character limit for sale and purchase line descriptions has been increased to 1,000 characters. So no more blank lines to add in a comment, just add it directly to the description.

Check out AccountRight 2020.2 now available for more information on this update.

4 Posts
Cover User

We occasionally find that 255 characters ar insufficient for our requirements. Is there any support for an encrease to (say) 500 characters?

3 Posts
Cover User

This would be so awesome if the limit was increased,


Sometimes I like to write about the issue, the fix, and the time spent etc. I'm a Technical Consultant and yeah the 255 limit is a bit on the low side. Please increase it Smiley Happy 

Experienced Cover User
68 Posts
Experienced Cover User

Yes, great idea. We often run out of space

Experienced Cover User
24 Posts
Experienced Cover User

I'd like to be able to increase the character length of the descriptions in both the item record and the invoice, so that a more detailed desription can be included.


My business sells a few varities of the same item and being able to have a description that looks complete and describes fully would be excellent.


Surely others have the same issue?

10 Posts

I would also like the option to remove the item field while increasing the description field.  I currently have no need for the item field.

Contributing Cover User
9 Posts
Contributing Cover User

Yes we would like the description field size to be increased

5 Posts
Cover User

We need this too.  My employer uses an item invoice but also needs to put in description of work done, sometimes very lengthly.  It is very frustrating for him.

MYOB can you either increase the permitted field length for Description or allow the user to increase it when they customise the form.  At the moment I can't find where this can be done.




Experienced User
22 Posts
Experienced User

As a supplier of plants I need more characters so can produce trade list so really hope this can progress

95 Posts

This is real bugbear for my electrician client. After every update the first thing he does is check to see if this has been changed. Please increase the description field limit.

3 Posts
Cover User

As a user of MYOB, the description line needs to be able to be expanded another user from the nursery industry.