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Single Touch Payroll (STP) lodgement delays to ATO
Although MYOB is now saying STP lodgements to the ATO has been resolved after a problem, my payruns lodged this afternoon haven't been received by the ATO. Is anyone else still having issues with the ATO not receiving notifications and when will I see then accepted in the Payroll centre. Thanks, Sam0Views0likes0CommentsHow to add name to Email Invoice for Company contacts?
In the new MYOB Essentials, if I Email Invoice for a Individual contact, their name is included in the email message (see attached image). However,if I Email Invoice for a Company contact, their name is omitted from the email message (see attached image). How can I rectify this, and which field in the Contacts editor is used for this purpose? Many thanks! Greg1.3KViews2likes23CommentsPayroll reversal not reconciling
We paid PAYG for 2 under 18yr employees over a period of several weeks when their PAYG should have been adjusted to $0. I have now reversed the pays for those 2 employees and re-entered them with PAYG adjusted to $0 and reimbursed both employees as one payment via internet banking. I made a BAS adjustment with the ATO for March and entered that adjustment in the PAYG journal entry and the accounts now balance after the April PAYG was lodged and paid. I unreconciled the bank statements for March and April and re-reconciled with the reversed and re-entered pays for the 2 employees. For arguments sake we owed the employees a total of $50: employee A $25 in March employee B $10 in March and $15 in April A single payment of $50 was made in April and shows up on the bank feeds. The $50 backpay payment is listed as unallocated on the dashboard. I can't allocate it to the pay reversals because they aren't listed. How do I allocate the $50 backpay payment on the dashboard when the bank statements are already reconciled with the pay reversals/re-enters already included?1View0likes0CommentsCost Centres and preferences - not showing in web browser
Hi, I'm unable to see an option to allocate a cost centre on new transactions in the web browser. There is not even a list of cost centres available. Is it just me or is it the browser version of Myob? I've set up new cost centres in my desktop app. I also cannot see where to change preferences in the browser. Is it just me?Solved196Views1like10CommentsPasswords / User Access
Hi Everyone, I've been managing a few different accounts online by signing in with my my.myob login. By doing this, I'm never prompted for a username or password for the files. I have no User Access option for 2 of these files so I must not be the Administrator for these files, and the person who set this all up is no longer with us. This has been an issue for some time, I'm looking at integrating with Tanda which is why I've been promoted to get this sorted. As all files are online, how do I go about sorting this out? Thank you in advance, Angela8Views0likes1Comment