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Balance Sheet balances don't match GL balances
I am trying to do the 31/03/24 year end accounts for a client who runs MYOB Business Pro (it was MYOB Essentials last year and during the year was changed/upgraded). When I run the balance sheet the cheque bank account balance (which is fully reconciled) shown on the Balance Sheet shows $1,255.93 (incorrect), but when you click on it and it brings up the GL code, it shows a balance of $2,807.16 (correct). There is no issue with the savings bank account balance. There is also a debtors balance of -$309.00 shown on the Balance Sheet (incorrect), and when you click on it and it brings up the GL, it shows a balance of $0 (correct). The transactions running through both GL accounts are correct, the balances are just not pulling through to the Balance Sheet correctly. The cheque bank account and debtors balances on the Balance Sheet are now shown incorrectly right back to 2018 when the ledger was set up. The opening balances for each account/category are correct, and the values in the GL are correct, they are just not shown correctly on the Balance Sheet. There was no problem with this last year when I completed the 31/03/2023 year end accounts (ie, something has changed during the year with the set out/reports that has caused this issue). Please help me fix this - I see lots of people have had this problem over the past few years and all of the discussion posts I saw had the reply function turned off, without an obvious solution. I've attached a word document with screen shots of the issue.6Views0likes1CommentInvalid Confirmation Code
I have a client who uses AccountRight Premier v19.16. When I log in it tells me I have to confirm - online confirmation doesn't work, have tired the link and insturctions for Activating and Confirming older MYOB Products - all I am getting is "An invalid Confimration Code has been entered" "You have also exceeded the number of days allowed for confirming your company file" "Until you confirm your company file, you will only be able to view information........" Any ideas on how I confirm the file? Cheers Robyn17Views0likes3CommentsSetting Correct Invoice Templates
We have customers who may receive an item sale, service sale or time & billing sale depending on the transaction. We have customised invoice templates for each of these formats. But how can I set the correct printed form to be used for each sales type? If you pick a form, and then change the sales type, the selected form disappears for the previous sale type. Staff have been incorrectly sending invoices out using the plain paper option, which looks terrible. Are they going to have to select the form type every time? I would ideally like to delete these plain paper options so that all that is remaining is our customised templates, but I can't even see how to do that. This is a really terrible system.Solved132Views0likes5CommentsPersonalise Invoices
Can you please confirm whether the following can be done in this version of MYOB? I want to remove the following tags: Purchase Order No and Shipping Details as I don't require them on my invoices. I also want to change the set out of our business address so that town, state and postcode are under street name. I want to change the size and font of the business name and other details. I am using an old version of AccountRight and have my invoices set up as with all my preferences.19Views0likes2Comments