Forum Discussion

Contributing Cover User

5 years ago

Solved

Upload my MYOB File

Hi, I would like to upload my MYOB file so my accountant can access online ...how do i do ? thank you

sambennett
5 years ago
I think there are a few ways - one would be to back up the offline file (save somewhere on your desktop) and then go into the online file and restore over it - click on file - restore - select file to restore and go from there

or use the instructions here - https://help.myob.com/wiki/display/ar/Restore+your+company+file#expand-Torestoreabackuponlinetoreplaceyouronlineworkingcompanyfile

Regards
Samantha

Trusted Partner

5 years ago

are you using version 2020.1? - has your accountant accessed the file before?

have you tried this https://help.myob.com/wiki/display/ar/Put+your+company+file+online

Regards

Samantha

Soundworks
Contributing Cover User
5 years ago
Hi Samantha,

Thank you for your reply!

Yes i am using 2020.1

After i choose to "go online - upload this file" ...i keep getting a message..
"Subscription required"
BUT i am already a subscriber - it says please contact myob and we can help you.

Im so confused :)
- sambennett
  Trusted Partner
  5 years ago
  have you uploaded your file before?
  - Soundworks
    Contributing Cover User
    5 years ago
    Well i uploaded it yesterday but 80% through the power got cut off to our building...so it didnt finish...