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InvalidFingerprint (100014)
I have just uploaded my company file online and an error message of InvalidFingerprint (100014) came up and I was unable to log into my file. I know this error has been mentioned before but it doesn't show what I need to do to fix it. Can anyone help?0Views0likes0CommentsRenaming "read only" version of old Account Right File
We have downgraded from AccountRight to Business on a lot of company files and the "old" AccountRight files are listed in my list of files to open - as a Read Only option when you open it. They are not called anything different, so I am continuously opening the wrong files. I also have an issue becuase they are listed on MYOB Capture, so again, sending docs to the wrong company file. Is there a way that the file name can be changed / abbreviated / "read only" put at the end. Thank you0Views0likes0Commentswrong date format
Using Account Right and have noticed that some of my employees pay slips show the correct format - eg 15/5/2024 and some show the USA format - eg 5/15/2024 - this is in the same pay run so it is not a system wide error where I can fix an incorrect date format. How can I fix this - it is fine when it is obvious there is no 15th month but not so good for months up to 12.1View0likes0Comments