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Credit Card Allocation problems
It seems nearly everytime i get a customer paying by card, allocating in bank transactions is a different problem everytime! It really is a nightmare. Pretty much never automatically allocates and i have to muck around with it manually. This time the customer has paid the invoice with their card yesterday, i got the email saying its been paid, MYOB shows the invoice is paid and has closed it, yet this morning i have the unallocated line in bank transactions. I cant match it with the invoice because MYOB has closed the invoice! How do i allocate this transaction line?Solved680Views0likes40CommentsBank feeds
I had a credit card bank feed working very well for over 12 months. I started a second additional myob account for a separate business and asked for its own bank feed from a dedicated bank account. Somehow the new business bank feed picked up its assigned bank account and ALSO the credit card for the original MYOB account. ( I cancelled the credit card on the new bank feed ) The original MYOB account then stopped receiving the credit card bankfeed which was working perfectly well. I have checked the original MYOB bank feed and it says connected and ready . Multiple phone calls to MYOB and bank and they say all is ok ??? very frustrating as still no feed. Should I cancel the bankfeed, wait several days and the re-apply in the hope that it resets itself ? Ash8Views0likes1CommentInventory value must be zero error
Hi, We are having issues building items, as we are getting the error "if you have no items on hand, the value of your inventory must be zero". We are not sure why we are seeing this error? The build is using 100% of items on hand and the dollar amount in the build matches the inventory value. So, tecnically, the value should be zero after build. Screenshots attached.Blair_385 minutes agoPlace AccountRight: Inventory and Multi CurrencyAccountRight: Inventory and Multi Currency169Views0likes10Comments"Email me a copy" Not working
Hi Guys, Just recently Myob has stopped sending emailed invoice to my email, It sends to the customer but comes up with delivery failed on my email. Only started happening about a week ago. Anyone else having this issue or know of a workaround? I like to keep the copies in my email for easy reference. Thanks, Ryan1View0likes0CommentsMYOB Teams App not showing submitted timesheet
I have an employee that is having issues with their MYOB Teams App.When they submit their timesheets it does not show their history and therefore they do not know whether or not their timesheet has been submitted. As the employer we can see the submitted timesheets. As they cannot confirm whether the timesheets have been submitted we are having trouble with timesheets being submitted more that once. They are a long time user of the app and have logged on and off. Removed app and reinstalled it and are still having issues.121Views1like5Comments