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MYOB Business Ideas Exchange
Add your ideas to improve MYOB Business software and vote on ideas to help us build what is most important to youMYOB Business: Getting Started
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Featured Content
Today I’m happy to announce that we have released a major update to our Final Pay workflow. In addition to guiding you through paying out unused Annual Leave, you can use Final Pay to pay unused Long...
9 months ago
Hi everyone, Update 19/12/24 - Are you still there? Hello Community members and followers of this security updates thread! Its been a few days since we last spoke. There is a great update co...
8 months ago
What's changing
The Old Essentials Invoice App is being sunsetted and will be officially decommissioned on 19th September 2024.
There are a small number of customers who we believe are still u...
8 months ago
UPDATE 31/01/2025: Please scroll down for new comments with important updates.
The latest
As well as attempts information to help protect you against people trying to gain access to a cust...
9 years ago
The linked account for Electronic Payments cannot be used for Electronic Payments
I had one bank feed connected to 1-1400 Savings Account which I used to pay my employees with. This account was linked to "Bank account for electronic payments" in the linked categories. I had no trouble paying employees through 1-1400 Savings account. I recently added another savings account feed from a different bank and the code for this one was 1-1410 Savings Account. My accountant told me to delete this feed, which I did. After doing this, I was unable to pay my employees through -1400 Savings account. The error message I get is "You may proceed with a future date, however your bank may not accept a file if the date in the file is different from the date you upload it. The linked account for Electronic Payments cannot be used for Electronic Payments. If required check your linked accounts at Accounting > Manage linked accounts" I then updated the bank account details, in the Banking Hub, for 1-3000 Electronic Clearing Account and pointed it to the same Bank Account. I then linked this account to "Bank account for electronic payments" in the linked categories. When I now create a pay run and I have to select "1-1400 Savings Account" to be able to download the bank file. Selecting "1-3000 Electronic Clearing Account" gives me the same error. Something is broken I am assuming by me deleting the recently added 1-1410 Savings Account. If anybody could help I would be deeply grateful.Feature Request: Streamlined Invoice Customization for Small Businesses
Hello MYOB team, I have been using MYOB for a while now and I love it for managing accounts and finances, but I have noticed a deficiency in invoice customization capability. As a small business owner, I often need to add custom items (payment terms, service descriptions (specific), promotional notes) to invoices to help clients understand what the charge relates to. Considering the available customization options are presently satisfactory, I think you can agree that a more flexible interface for invove designing and customizing invoices to disclose relevant details would be beneficial for small business owners - highly beneficial. Specifically, I would benefit from being able to drag and drop invoice sections, change simple fonts, and adjust layouts with relative ease. Fielding quick custom fields or options based on clients would also save significant time. On the topic of invoices, it is evident many small business owners are seeing growth rates they haven't seen in many years, and along with growth, there is the importance of ensuring robust expanding cybersecurity practices. In case there are curious minds out there as to how to learn cybersecurity to protect your business I would appreciate any recommendations for resources or courses. Anyway, I think an update to the invoice customization/sort of interface and a bit of hinting about cybersecurity resources, would be a constructive addition to the MYOB value-add offering. Look forward to your feedback! Thanks, martinanderson
Can't edit or credit an invoice
I have invoices being sent as Time Billing invoices from another application that are incorrect. In the browser I cannot edit this invoice or remove it in any way. There does not seem to be a way to issue a credit. Looks like the only thing to do is to manually create a negative invoice to offset it, but it will still remain open. Is there any solution to this?
Personalise payslips templates on web browser version of AccountRight Plus
Hi, I am wanting to transit to use MYOB browser for everyday accounting. The payslip that I see from browser is different to the one I had on the desktop version. How can I personalise the items on the pay slips in the browser - as that is where I would like to send future pay slips from? Basically we need the "card" info on the pay slips as there are information that the employees need. Please find attached the desktop version of the customised pay slip "form"/ template. Please help, thank you in advance.
GST Adjustments
Hello This might be a silly question however how does MYOB Business do an adjustment in the GST return or things like end of year entertainment etc. I left the settings as the system came so only the one GST balance account. In other systems such as EXO and Acumatica you can do an adjustment on the GST reports and was wondering how I would handle that in MYOB Pro. I was able to get the GST return to agree with my refund amount on IRD website GST return, although it wasn't quite correct. Thanks :)
Back up online files - Web based Software
Hi Is it just my old-school brain that does not cope with the fact that there is no ability to backup Pro or Lite files as they are web based?? I always like to have a backup before I close a year but it seems that is no longer possible. Does anyone have a work around??
Business Verification
We've received an email about verifying our business for secure invoicing. We don't use any of the online invoicing options and have no plans to. Do we still need to go through the verification process? By verifying will there be any changes to our invoice setup? Will we have to set up our system/invoices so that none of the online payment options appear on the invoices? ThanksPersonalising Pay Slips on Browser
Hi, I am wanting to transit to use MYOB browser for everyday accounting. The payslip that I see from browser is different to the one I had on the desktop version. How can I personalise the items on the pay slips in the browser - as that is where I would like to send future pay slips from? Basically we need the "card" info on the pay slips as there are information that the employees need. Please find attached the desktop version of the customised pay slip "form"/ template. Please help, thank you in advance.MYOB Team not loading
We have recently started using MYOB Team for timesheets and payslips. It was working well until one by one employees had trouble logging in. They keep getting an error saying the app failed to load. Now for myself and one other employee, when we try to log in it says 'a problem occurred attempting to load MYOB Team'. I have tried removing the employee and re-adding them to the location, and I have also removed myself as approving manager, but still does not work. Any suggestions of other workarounds? I have contacted the online help, but they were completely useless and just suggested I use the correct login details!
number of tags allowed on posts limited to one?
In a recent post I tagged all the options and received an error message that I had exceeded the number of tage allowed - so I reduced to two and still got the error message! - it asks to tag with at least one tag which implies that two or more are preferable - please check and fix ThanksNewcastle Permanent ABA
We bank with Newcastle Permanent. Their standard BSB is 650-000 but when generating an aba file they need clients to use 650-001. Apparently MYOB cannot handle this situation and so we either have to choose between getting bank feeds for our account (setting up the category with 650-000) or using batch payments for payroll and suppliers (setting up the bank category with 650-001). We need to use batch payments - it's non negotiable. Has anyone else experienced this situation and did you come up with a solution? Any suggestions? Thanks, Adrian
